Service Contracts

Gerdes Northend Auto LLC is proud to offer Vehicle Service Plans from Auto Services Company, Inc.

One of the oldest service agreements companies, founded in 1986, and most reliable service contract companies in the business, processing hundreds of thousands of service contracts.

Perhaps the most important, ASC believes in old fashioned "small-town" style service, with a friendly, experienced and involved support staff at the home office. ASC answers phone calls personally, without the hassle of computer prompts, recorded messages or the dreaded "voice mailbox".

Frequenty Asked Questions

Once the manufacturer's warranty expires, you have nothing to protect you from expensive vehicle repairs. Most vehicles come with a 3 year/36,000 mile bumper-to-bumper warranty. Once that expires, you have no protection against breakdowns or failures. Auto Services Company's service agreement assures that for a specified amount of time and/or mileage, both parts, and labor required for replacement or repair of covered mechanical systems in your vehicle will be paid

2. Why should I choose Auto Services Company over the others?
Auto Services Company is one of the most cost efficient service agreements in the industry. It offers mechanical breakdown coverage and protects you against the high cost of major repairs. It offers various levels of protection to choose from and provides Emergency Roadside Service throughout the life of the contract.

3. When does coverage begin?
All of our automobile warranties begin on the day you buy them, not the in-service date of the car. Quite simply, we offer you more time than the others. If you purchase an 8 year /100,000 mile warranty today, it will expire 8 years from today or when your odometer reaches 100,000 miles.

4. What benefits do you offer?
All of our automobile plans include FREE roadside assistance for the life of your service agreement and car rental reimbursement all as part of one insured contract.

5. Where can I take my vehicle for repairs?
We allow you to take your vehicle to any ASE Certified repair facility. In other words, wherever you normally take your vehicle for repairs. If you are not familiar with a repair shop in your area, we can recommend an authorized repair facility.

6. How are claims paid?
Auto Services Company lets you use the repair facility of your choice and pays your claim quickly and efficiently over the phone via our corporate credit card. Simply present your Auto Services Company Service Agreement Contract to the service professional and have them contact our claims department. We cover parts and labor the customer is responsible for fluids, filters and sales tax. No deductible is required!

7. How does the deductible work?
With Auto Services Company, there is NO DEDUCTIBLE!

8. Do I really need an Service Agreement?
There are many reasons to purchase an extended warranty. Your vehicle is one of your biggest investments. An extended warranty will ensure it is always in the best mechanical condition. With the complexity of today's vehicles, one major repair often costs more than the service agreement. Since our service agreement is transferable, it increases the resale value to potential buyers. Who wouldn't want to own a vehicle that comes protected from repair bills? Our contract also provides for a pro-rated refund for the life of your contract.

9. Why buy it now? I'm still covered by the manufacturer.
Your service agreement is less expensive the earlier you purchase it. As the vehicle ages and accrues mileage, the price for protection rises. Prices may also rise due to increasing labor and parts prices. Why not lock into today's low prices and protect yourself from tomorrow's rising repair rates? In addition, you can take advantage of the plan benefits for the entire life of the contract, even while you are covered by the manufacturer's warranty. Take advantage of Auto Services Company's Roadside Assistance and car rental reimbursement benefits immediately and for the life of your extended warranty

10. What if my repair facility won't take your plan?
It is rare that a repair facility will not accept our plans as we pay them immediately and utilize industry standard manuals to determine pricing. When they find out they do not have to bill us, they are eager to accept the business we refer to them. In addition, they also want your routine maintenance business so it is rare that they will turn down the rest of your business. We would be happy to call your repair facility to establish a relationship before you buy. We also maintain a database of thousands of repair facilities that have already accepted our plan; yours may already be there. In the rare event a repair facility will not accept our direct credit card payment, we will reimburse you promptly for the authorized amount.

11. What if I want to cancel my Service Agreement?
Our contract contains full details on our refund provisions. You have a full 30 days after purchase to obtain a full refund. After that, you are entitled to a pro rated refund of the unused portion of your contract. Unlike some companies, we do not pro rate your refund from the in-service date of your vehicle.

12. Is my Service Agreement transferable?
Absolutely, you can transfer the warranty to another private purchaser of your vehicle. Vehicles with extended warranties typically offer much higher resale values because the buyer knows they are not going to get hit with huge repair costs.